How can I report a problem or error with the site?
Any issues with site functionality can be reported through the Contact Us page.
How do I access my institution’s statistics?
Please visit the Administration Portal. Your administrative login will be required. Please contact your sales representative if you need a user name and password for the administration portal.
How do I check my allowed IPs?
Please visit the Administration Portal. You can check your IP ranges under “Account Details,” “Credentials,” and “IP Ranges”.
How do I add my institution’s logo?
Please visit the Administration Portal. You can add your institution’s logo under “Account Details” and “Preferences”.
How do I update my contact details?
Please visit the Administration Portal. You can update your contact under “Account Details” and “Contact”.
