Usage statistics
Arcadian Library Online provides usage statistics to customers in accordance with the COUNTER Code of Practice.
COUNTER 4 and COUNTER 5 reports are available to purchasing institutions via our Administrator Portal (username and password required). If you need a username and password please contact us.
Purchasing institutions can also use our SUSHI service for automated retrieval of COUNTER 4 and COUNTER 5 usage statistics. Please contact us to request your credentials and information on using this service.
FAQ on COUNTER 5 reporting
Why are your usage statistics changing to COUNTER 5?
The COUNTER Code of Practice is the industry-standard format for usage reporting of electronic resources. Bloomsbury products are COUNTER-compliant. Release 5 is the current Code of Practice and the requirement for COUNTER compliance.
Where I can find more information about the COUNTER Release 5 usage reports?
COUNTER has produced The Friendly Guide to Release 5 for Librarians and COUNTER Foundations Classes. You can also read Release 5 of the Code of Practice in full on the COUNTER website.
What is the difference between COUNTER 5 reports and COUNTER 4 reports?
The COUNTER Code of Practice includes an appendix: Changes from Previous Releases which shows how the reports have changed and which reports have been eliminated.
Can I still access COUNTER 4 reports?
In addition to COUNTER 5 reports, Bloomsbury will continue to provide COUNTER 4 reports until December 2022.
Where I can access my COUNTER reports?
COUNTER 4 and COUNTER 5 reports are available to subscribing institutions via our Administrator Portal (username and password required). If you need an username and password please contact us.
Can I use SUSHI?
Yes, subscribing institutions can use our SUSHI service for automated retrieval of COUNTER 4 and COUNTER 5 usage statistics. Please contact us to request your credentials and information on using this service.
Which COUNTER reports are available?
For COUNTER 5, the following reports are available:
- Platform Master report - PR
- Platform Usage – PR_P1
- Title Master Report- TR
- Book Requests (excluding "OA_Gold") - TR_B1
- Book Access Denied - TR_B2
- Book Usage by Access Type - TR_B3
COUNTER 5 reports collect data from 11th March 2020.
For COUNTER 4, the following reports are available:
COUNTER 4 reports will continue to collect data without interruption until December 2022.
My question is not answered here, what can I do?
If your question is not answered here, please contact us.
